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Partner dispute

If you're a host (partner) and you disagree with a decision or a payment, we want to put it right. This applies to rejected listings, payouts, commission, bookings or a guest's conduct.

How to raise a dispute

  1. Email emoghenedavid01@gmail.com with the subject "Partner dispute".
  2. Include your account email, the listing name, the booking date or payment reference if there is one, and what you'd like us to do.
  3. Add any photos or messages that support your case.

What happens next

Your dispute is reviewed by the Avenir team, Emoghene David and Amid Abdulmalik Olaniyi. We'll reply by email, may ask for more details, and will tell you the outcome and the reason for it.

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